Ck4com Terms & Conditions — What You Need to Know Before Using the Platform

1General Terms

Ck4com (https://ck4com.biz) is an online betting and gaming platform operated for users in Bangladesh. These Terms & Conditions ("Terms") apply to the use of all services on the platform.

By creating an account, logging in, or using any service on ck4com, you are considered to have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using ck4com's services.

Ck4com reserves the right to modify these Terms & Conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

• These terms are available in both Bengali and English; in the event of a conflict, the English version shall prevail.
• Ck4com reserves the right to suspend or discontinue any service at any time, without providing a reason.
• These terms apply for personal and non-commercial use only.

2Account Registration

To register on ck4com, users must provide accurate and complete information. ck4com reserves the right to terminate any account created using false information.

• Each individual may register only one account. If multiple accounts are found belonging to the same person, all accounts may be cancelled.
• The mobile number and email address provided at registration must be active and belong to you.
• Keeping your account password confidential is your own responsibility. ck4com is not liable for any loss resulting from sharing your password with another person.
• Transferring or selling your account to another person is strictly prohibited.
• If any information provided at registration changes, please notify ck4com as soon as possible.

3Age Verification & KYC

Users must be 18 years of age or older to use ck4com's services. This platform is strictly prohibited for minors.

KYC (Know Your Customer) verification is a mandatory security step at ck4com. Every user must complete this process before making a withdrawal.

• For KYC, a clear photo of your National ID (NID) or passport must be submitted.
• Bank account or mobile banking account details may be verified if required.
• KYC verification is typically completed within 15–30 minutes.
• If the information submitted is false or incomplete, the account may be suspended.
• KYC information is kept fully secure and is never shared with any third party.

4Deposits & Withdrawals

Ck4com's deposit and withdrawal rules are clear and straightforward, designed entirely to protect our users.

• The minimum deposit amount is ৳100 (one hundred BDT).
• The minimum withdrawal amount is ৳300 (three hundred BDT).
• No additional fees are charged on withdrawals.
• Withdrawal requests are usually processed within 3–10 minutes. In some cases, security verification may require additional time.
• Withdrawals can only be made to the same payment method used for the deposit.
• The name on the deposit and withdrawal account must match.
• Casino bonuses require the applicable wagering requirements to be met before a withdrawal can be made.

5Bonuses & Promotions

Ck4com offers a range of bonuses and promotions. Each bonus comes with its own terms, which are detailed on the respective offer page. The general bonus terms and conditions are outlined below.

• Bonuses are only credited to accounts where KYC verification has been successfully completed.
• The welcome bonus applies once only, on the first deposit for new members.
• To withdraw a bonus, you typically need to meet a minimum wagering requirement of 10–30x (may vary per offer).
• If an attempt to use the same bonus across multiple accounts is detected, both accounts may be suspended.
• Ck4com reserves the right to modify or cancel any bonus offer at any time.
• Maximum withdrawal limits may apply to winnings from bonuses — please check the terms of each individual offer.

6Betting Rules

All users on ck4com are required to comply with the betting rules. These rules are in place to ensure a fair environment for everyone on the platform.

• Once a bet is confirmed, it cannot be cancelled.
• If an event is cancelled, the stake will be refunded.
• If a bet is not placed due to a technical issue, the stake will be refunded.
• Bets placed before an odds change will remain at the original odds.
• In live betting, a bet is not automatically cancelled if your internet connection drops.
• If incorrect odds are displayed due to a system error, ck4com reserves the right to void the affected bet.

7Prohibited Activities

The following activities are strictly prohibited on the ck4com platform. Violations may result in permanent account suspension and forfeiture of your balance.

• Opening or operating an account using another person's identity.
• Using the platform for money laundering or any illegal financial activity.
• Placing bets using bots or automation software.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Claiming bonus benefits using multiple accounts.
• Attempting to access another user's account without authorization.
• Harassing or threatening platform staff.

8Security & Privacy

Ck4com places the highest priority on protecting users' personal and financial information. Our detailed Privacy Policy Here available.

• All data is secured with 256-bit SSL encryption.
• User personal data is never sold to third parties.
• Information may be shared with authorities where required by legal obligation.
• If you suspect unauthorized access to your account, notify ck4com immediately.
• Never enter your login details in response to a suspicious email or message — ck4com will never ask for your password.

9Account Closure

Users may request account closure at any time. ck4com also reserves the right to close accounts for specific reasons.

• Contact customer support to close your account.
• Any pending bets will be settled before an account is closed.
• Any available balance will be returned after account closure (excluding bonuses).
• The balance of an account closed for rule violations may be forfeited.
• For Self-Exclusion Responsible Gaming View page.

10Limitation of Liability

Ck4com strives to deliver the highest quality of service; however, certain limitations of liability apply in specific circumstances.

• Ck4com is not liable for any loss caused by internet connection interruptions.
• Ck4com is not responsible for delays caused by issues on the part of third-party payment providers.
• No compensation will be provided for service interruptions caused by force majeure events such as natural disasters or government orders.
• Users are solely responsible for any financial losses incurred through gaming.

11Dispute Resolution

Ck4com believes every dispute can be resolved through dialogue. If an issue arises, please follow the steps below.

1. Start by contacting customer support and providing full details.
2. The support team will verify the issue and provide an initial response within 48 hours.
3. If the matter is not resolved, it will be escalated to senior management.
4. All dispute-related communication is recommended to be conducted via email.

In any dispute, ck4com's logs and records will be treated as the final and definitive evidence.

12Changes to Terms

Ck4com reserves the right to update these Terms & Conditions at any time. For significant changes, users will be notified via their registered mobile number or email.

• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• Updated terms take effect from the date of publication.
• Previous versions of the terms are retained by ck4com.

For questions or feedback: support@ck4com.biz